Driver and Delivery Execution
Achieve increased driver efficiencies with mobile solutions.
Our solutions allow you to maximise driver efficiency, reduce cost and improve customer service.
Key Benefits
- Improved driver utilisation
- Improved customer service outcomes
- Greater efficiency with paperless manifests and ePOD
- Enhanced communications with drivers
Our Solutions
Dispatch
Coordinate drivers, dispatchers and call centers to streamline operations and enhance customer service. Facilitate assignment of new orders and manage exceptions.
Workflow Management
Tailor workflows for drivers or field staff with steps for completion at the depot, and customer stops. Tailored centrally and dispatched over the air (OTA) provide instant updates on remote devices.
Electronic Manifests
Provide drivers with electronic copies of all delivery detail manifest. Reduce paper, and enhance efficiency and delivery accuracy.
Turn by Turn Navigation
Navigation guidance for drivers to assist them efficiently execute their deliveries.
mobile Proof of Delivery (mPod)
Eliminate paper, invoice disputes and credits with robust at-stop data collection that supports signature/photo capture, scan-on/scan-off capabilities.
Printing
Enable printing solutions allowing drivers to provide customers with invoices, and other documents.
Visibility
Provides real-time visibility of driver movement and order status across the fleet. Schedule and resource views provide information of key performance indicators.
Two-Way Communications
Enable dispatchers and drivers to easily and automatically provide updates to route statuses and deliveries.
"We could not find another last mile delivery solution that provides scheduling, delivery route planning and execution, proof-of-delivery, automated pre- and post-delivery notification services, and imaging functionality. It has fundamentally transformed our operations."
Mark Parsons, Managing Director
BC Sands
Featured Insights
FedEx Acquisition Strengthens Route Planning with RouteSmart
As RouteSmart enters an exciting new phase with FedEx, this partnership unlocks enhanced resources, deeper product innovation, and a stronger commitment to helping logistics organisations solve complex routing and scheduling challenges - whether in postal, parcel, utility, public works, and newspaper delivery sectors.
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AI Route Optimisation: Enhancing Delivery Efficiency in 2025
AI is reshaping how delivery routes are planned and executed today. In Descartes’ latest article, learn how AI is helping businesses cut mileage, boost on-time performance, and deliver better customer experiences through intelligent, real-time routing.
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