Utilities (Water, Electricity)
Efficiently plan and execute meter reading and field service operations while meeting the demanding and changing requirements of the utility industry.
Reduce travel and overtime with optimised field service routes including residential and commercial meters for electric, natural gas and water utility services.
Key Features
- Optimisation of meter reading and field service routes with industry specific parameters
- Automated meter reading solutions
- Routesourcing solutions which leverage Bestrane's deep Utilities sector experience
- Bid and tender support
Our Solutions and Capabilities
Meter Reading
Our route optimisation solutions allow utilities to balance meter reading workloads into uninterrupted geographic areas across cycle days. Once cycle days are balanced, you can easily create daily routes that provide appropriate workloads for your meter readers. Using advanced settings, you have the power to minimize travel distances for traditional walking and driving routes.
Automated Meter Reading (AMR)
Gain the most from your investment in automated meter reading (AMR) systems. Maximise efficiency by reducing your reading days per month when building geographically compact cycle days coupled with an increase in daily read rates. Our advanced AMR solvers incorporate varying read ranges of ERTs and create a driving travel path based on the minimum set of streets that you need to travel to read every meter. This decreases travel distances, allowing you to significantly increase your daily read rate.
Field Service Routing
Electric, gas and water utilities can plan, optimise, balance and visualise workloads with a powerful route optimization toolset, that features unique high-density address balancing and sequencing solvers.
Master Routing
Develop and optimise master routes that minimise costs and maximise customer service.
Territory Planning
Optimise your field service operators territories to ensure they meet the changing needs of your business.
RouteSourcing
Whether due to limited resources or timing issues, you may need to complete a project and don’t have the staff to make it happen. RouteSourcing is an efficient way for you to leverage our team’s expertise to solve unique, challenging problems.
Our Technologies
Featured Insights

FedEx Acquisition Strengthens Route Planning with RouteSmart
As RouteSmart enters an exciting new phase with FedEx, this partnership unlocks enhanced resources, deeper product innovation, and a stronger commitment to helping logistics organisations solve complex routing and scheduling challenges - whether in postal, parcel, utility, public works, and newspaper delivery sectors.
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AI Route Optimisation: Enhancing Delivery Efficiency in 2025
AI is reshaping how delivery routes are planned and executed today. In Descartes’ latest article, learn how AI is helping businesses cut mileage, boost on-time performance, and deliver better customer experiences through intelligent, real-time routing.
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